Cancellation & Refund Policy

At EZHEAL HOMOEOPATHY, we value your trust and strive to provide the best service and quality products. Please read our cancellation and refund policy carefully before placing an order.

Order Cancellation
• You can cancel your order within 24 hours of placing it.
• To cancel an order, please contact our customer support at +91-8193856856 or email us at ezhealpharma@gmail.com.
• After 24 hours, orders cannot be cancelled as they are processed for dispatch.

Refund Policy
• If your order is successfully cancelled within the eligible time frame, the full amount will be refunded.
• Refunds will be credited to your original payment method within 5–7 working days.
• If you do not receive your refund within this time, please contact your bank or payment provider.

Return Policy
• Due to the nature of pharmaceutical and healthcare products, returns are not allowed.
• We do not accept returns for reasons including change of mind, incorrect product ordered, or opened packaging.

Exceptions
• If you receive a damaged or wrong product, please reach out to us within 24 hours of delivery with photographic evidence. We will investigate and take appropriate action.